The new generation of advanced bots is now on everyone’s radar. The rise of high-quality IPs and generative AI has led to the ...

The mom says her son became dependent on an AI chatbot that made the 14-year-old feel like he was in a real relationship, one ...

Some companies are also using large language models like those produced by OpenAI to create their own customer-service bots. Unlike their rote-learning predecessors, generative-AI bots do not ...

But not a human one. Prior to the debacle, Sonos had hired Sierra, a startup co-founded by Bret Taylor, the chairman of OpenAI, to provide it with a customer-service bot powered by generative ...