Improving the mobile ordering experience at Starbucks is high on Brian Niccol's to-do list as he takes the CEO reins at ...

Starbucks is also working out kinks in its staffing levels as its baristas contend with in-store, drive-thru and online orders ... while taking steps to "better separate mobile order pickup from the ...

On his first earnings call as CEO of the coffee chain, Niccol outlined plans to improve the comfort of its shops, a ...

Shoppers complain that Starbucks isn't fancy enough — but they also say it's too expensive. The new CEO, Brian Niccol, is ...

Accenture’s Annual Holiday Shopping Survey found they plan to spend an average of $613 this season, up 4% from $591 in 2023.

In his first quarterly earnings report as interim CEO, Boatwright said the fast-casual chain is looking for more ...

Related: A Costco Super Fan Dropped 27 Things to Do with a Costco Rotisserie Chicken — These Are the 5 We're Stealing 😋😋 ...

For our Top CEOs in Franchising feature in the November/December issue, we identified notable leaders who are guiding their brands through periods of growth, change and, of course, challenges.

Starbucks’ menu changes aren’t just affecting drinks; the coffee chain’s food options are also due for a revamp. Niccol said ...

Starbucks will soon start to crack down on excessive app customizations as the company aims to improve its mobile ordering ...

These changes will improve consistency as well as help eliminate price tag surprises for highly customized drink orders that ...