Learn more about our editorial process. When evaluating the best CRM software, we looked closely at each system’s features, such as lead generation tools, marketing capabilities and analytics. We ...

We list the best open source CRM solutions, to make it simple and easy to manage your customer relationships, without needing a subscription. Given the many different tools that represent the best ...

Seven out of 10 customer relationship management (CRM) initiatives will fail over the ... processes and an upfront agreement on measurement tools. Giga advised companies to define a vision and ...

Overlapping and legacy customer management systems lead to time-sucking busywork that could be better spent closing deals ...

CRM software solutions with built-in project management tools help streamline client relationships and task management. Explore our top picks for the best CRM solutions with project management.

I had the chance to talk to Dan Roche, CMO at Workbooks, about how AI is currently being applied to CRM and which business challenges it may help solve in the future.