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The tap-and-go payment method is replacing the MetroCard. Straphangers cite some glitches, and a watchdog says the design ...
The MTA hasn't yet released the results of its spring customer survey, but gave CBS News New York an early look. The agency ...
The MTA is disputing the results of the survey and said its own research has found that transit riders are happy with the ...
Of respondents, 47% used a physical OMNY card at least some of the time, and 58% used a digital wallet/phone, the study found ...
Survey reveals 74% of NYC subway riders face OMNY system issues including unresponsive readers and late charges.
The MTA says it’s moving ahead with retiring the MetroCard and fully switching to its tap-and-go OMNY system by the end of ...
WPIX New York City, NY on MSN7h
74% of surveyed OMNY users report issues, most with readerAs the MTA is transitioning from the use of MetroCards to OMNY tap-and-go, commuters have expressed a flurry of complaints ...
A survey of transit riders found that a majority have had issues with New York’s new tap-and-go system, months before its ...
CBS New York on MSN18h
NYC commuters are having issues with OMNY, Permanent Citizens Advisory Committee survey findsNew York City commuters are reporting issues with the OMNY tap-and-go system, which is set to replace the MetroCard in the ...
ABC7 New York on MSN1d
New study finds some riders aren't happy with transition from MetroCard to OMNYThe MTA is disputing the results of the survey and said its own research has found that transit riders are happy with the ...
The new tubes, which will serve NJ Transit and Amtrak trains, aren’t expected to open for service until 2035. The project ...
Nearly five years after the MTA began rolling out OMNY, its contactless payment system, a new survey reveals many New Yorkers are still facing frustrations with the technology. According to the ...
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