News

Can Subway Riders Learn to Love OMNY?
The tap-and-go payment method is replacing the MetroCard. Straphangers cite some glitches, and a watchdog says the design ...
74% of NYC commuters have had issues with OMNY, survey finds
The MTA hasn't yet released the results of its spring customer survey, but gave CBS News New York an early look. The agency ...
Study finds some MTA riders aren't happy with transition to OMNY
The MTA is disputing the results of the survey and said its own research has found that transit riders are happy with the ...
Crain's New York Business36m
Some MTA riders aren’t happy with the tap-and-go OMNY system, survey finds
The MTA says it’s moving ahead with retiring the MetroCard and fully switching to its tap-and-go OMNY system by the end of ...
WPIX New York City, NY on MSN2h
74% of surveyed OMNY users report issues, most with reader
As the MTA is transitioning from the use of MetroCards to OMNY tap-and-go, commuters have expressed a flurry of complaints ...
As MetroCard Phases Out, Riders Gripe About Its Replacement
A survey of transit riders found that a majority have had issues with New York’s new tap-and-go system, months before its ...
ABC7 New York on MSN20h
New study finds some riders aren't happy with transition from MetroCard to OMNY
The MTA is disputing the results of the survey and said its own research has found that transit riders are happy with the ...
Gothamist1h
Ghost stairs and pig bones sit in the way of new NYC train tunnel
The new tubes, which will serve NJ Transit and Amtrak trains, aren’t expected to open for service until 2035. The project ...
CBS New York on MSN13h
NYC commuters are having issues with OMNY, Permanent Citizens Advisory Committee survey finds
New York City commuters are reporting issues with the OMNY tap-and-go system, which is set to replace the MetroCard in the ...
News 12 The Bronx13h
Survey: 75% of riders report issues with MTA’s OMNY system
Nearly five years after the MTA began rolling out OMNY, its contactless payment system, a new survey reveals many New Yorkers are still facing frustrations with the technology. According to the ...
QNS on MSN1dOpinion
Op-ed: What the MTA won’t tell you about the Queens Bus Network Redesign
This op-ed is a response to a July 6 commentary published in amNewYork regarding the rollout of the Queens Bus Network ...
Spectrum News NY11d
MTA mistakenly overcharges some commuters using OMNY
MTA mis­takenly over­charges some commuters using OMNY BY Patrick Adcroft New York City UPDATED 6:30 PM ET Aug. 01, 2023 ...