News

The tap-and-go payment method is replacing the MetroCard. Straphangers cite some glitches, and a watchdog says the design ...
The MTA hasn't yet released the results of its spring customer survey, but gave CBS News New York an early look. The agency ...
The MTA is disputing the results of the survey and said its own research has found that transit riders are happy with the ...
The MTA says it’s moving ahead with retiring the MetroCard and fully switching to its tap-and-go OMNY system by the end of ...
As the MTA is transitioning from the use of MetroCards to OMNY tap-and-go, commuters have expressed a flurry of complaints ...
A survey of transit riders found that a majority have had issues with New York’s new tap-and-go system, months before its ...
The MTA is disputing the results of the survey and said its own research has found that transit riders are happy with the ...
The new tubes, which will serve NJ Transit and Amtrak trains, aren’t expected to open for service until 2035. The project ...
New York City commuters are reporting issues with the OMNY tap-and-go system, which is set to replace the MetroCard in the ...
Nearly five years after the MTA began rolling out OMNY, its contactless payment system, a new survey reveals many New Yorkers are still facing frustrations with the technology. According to the ...
This op-ed is a response to a July 6 commentary published in amNewYork regarding the rollout of the Queens Bus Network ...
MTA mis­takenly over­charges some commuters using OMNY BY Patrick Adcroft New York City UPDATED 6:30 PM ET Aug. 01, 2023 ...