Artificial intelligence is revolutionizing customer experiences by enabling more personalized, efficient and responsive interactions. The next opportunity comes in the form of AI agents, which carry ...

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When Lee Slezak, Tyson Foods VP of IT architecture emerging technologies in analytics, first joined the food company four years ago, AI was typically referring to AVN Influenza, not artificial ...

Kraft Heinz is building an internal generative AI app, known as KraftGPT, for employees to obtain quick insights into such things as product sales. The app is “kind of like an ‘Ask Me Anything’ app,” ...

The Coca-Cola Company will leverage OpenAI’s generative AI technology for marketing and consumer experiences — and potentially other ways — marking it as one of the first major consumer goods ...

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An RGM Roadmap Kraft Heinz has established a dedicated organization within revenue management, building digital tools that have resulted in a 5% CAGR improvement in promotional ROI since 2019, ...

New normal, post-pandemic, the after times: Call it what you will, but the only reason 2021 couldn’t possibly be a year for the record books is that it’s coming off the heels of yet another. While ...

Procter & Gamble is optimistic on the expected cost savings from its use of AI in the supply chain as it accelerates productivity levels to pre-COVID levels. The CPG’s global Supply Chain 3.0 ...

Kraft Heinz is partnering with AB InBev as part of its BEES e-commerce platform in order to grow its reach within emerging markets — leveraging the beverage giant’s distribution network for a presence ...

5. Kellogg and Albertsons Kellogg partnered with U.S.-based food and drug retailer Albertsons on an in-store recycling initiative, which included in-store recycling bins that feature Kellogg’s mascots ...

Campbell’s Supply Chain Changes The creation of the enterprise office marks the next step in Campbell’s supply chain transformation, which includes investments in training and new roles, expanded ...