Madrid-based marketing and communications firm Llorente y Cuenca has acquired a 60% stake in Brazilian customer service and ...

TP (formerly Teleperformance), the global BPO giant, has acquired Agents Only, an AI-enabled crowdsourcing platform that connects enterprises with certified skilled professionals across the globe. The ...

Almaviva had earmarked approximately $900 million in late 2023 for acquisitions. It began with a 51% stake in Magna Sistemas in April 2024 and later acquired the U.S.-based Iteris for roughly $335 ...

In January this year, a TaskUs agent in Indore, India, was caught on camera using her mobile phone to snap screenshots of her workstation. What followed was a storm. The BPO launched a full-blown ...

Mumbai-based IT and BPO services firm Hexaware has opened a new delivery center in Chicago, aiming to strengthen its foothold in the U.S. Midwest. The company says the new office will allow it to ...

Latin America saw a sharp decline in both financial wealth and the population of high-net-worth individuals (HNWIs) in 2024, hit hard by the escalating trade tensions between China and the United ...

Higher education in Latin America continues to suffer, with only one university from the region securing a spot in the latest ...

Companies in Mexico’s service sector are urging the federal government to reconsider its proposal to reduce the standard ...

India has launched high-level talks with Mexico aimed at deepening trade and boosting investment in science and technology.

Chile, Uruguay, Costa Rica, Argentina, and El Salvador are the safest countries in Latin America for expatriates, digital nomads, and retirees.

SGF Global is strengthening its footprint in Argentina, aiming to tap into the country's highly regarded technology talent ...

Ecuador has emerged as the most insecure country in Latin America, with its homicide rate surging to an unprecedented 38.8 ...