CRM adalah strategi bisnis penting untuk membangun hubungan pelanggan yang kuat. Pelajari definisi, manfaat, dan cara implementasi CRM yang efektif.
AI-driven conversational interfaces, such as chatbots and voice assistants, can simplify this process by allowing users to ...
I had the chance to talk to Dan Roche, CMO at Workbooks, about how AI is currently being applied to CRM and which business challenges it may help solve in the future.
Salah satu solusi yang ia tekankan adalah penggunaan Customer Relationship Management (CRM) sebagai alat utama dalam mengelola hubungan dengan pelanggan.
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