October, Be My Eyes announced what it called an “industry-first” venture with hospitality giant Hilton that makes travel ...

The holiday shopping season has unofficially started, with early deals rolling in from many retailers already, including Home Depot's BOGO deals. As is often the case, issues will arise, and speaking ...

With the shopping season underway and Black Friday sales on the horizon, a lot of people will be needing to call customer service for help. If you've been shopping Best Buy Black Friday deals and need ...

AT&T is leveraging generative AI and large language models to expand the capabilities of Ask AT&T, its internal AI tool.

BET is one of the most exciting new casinos in Canada and has already built up a huge following. If you’re thinking of ...

Learn how to enhance contact center CX and level up the customer experience with a few practical changes and the tools you ...

Contact center analytics can help you make data-driven decisions. Learn how to interpret key metrics and solve pressing ...

Getting a human from Target on the other line to help you is not straightforward. Here is the best way to get in contact with ...

Calling your service providers could help lower your monthly bills. Try negotiation strategies like timing the call right, speaking politely and researching deals.

British carrier O2 created Daisy (dAIsy), a chatbot with the personality of a grandma who wants to keep phone scammers on the ...

Mint Mobile's data plans are a great way to save for many people with its 5GB plan suiting light users perfectly and its ...

EnergySage has always placed the customer first, and our data collection practices already resembled those required by the TCPA. For example, when we collect a phone number from a ... the leads they ...