CRMs in use today have the same frameworks and tech from the last 20-30 years. The future of CRM requires companies to ...

AI 'agents' focus on customer service for large enterprises, but Salesforce forecasts extra 'bang for the buck' for smaller ...

AI provides a revolutionary approach to CRM security by utilizing its data analysis, anomaly detection, and threat ...

Two cloud-based customer relationship-management companies’ failure to implement standard cybersecurity protections made them ...

Advisor technology firm Envestnet has announced enhanced custodial features on its Tamarac customer relationship management platform for advisors managing Charles Schwab accounts. The firm touted a ...

For home care agencies, CRMs are the future of marketing. These tools allow you to streamline the journey from lead to client ...

In a field where fast responses and accurate resolutions are crucial, Bhanu spearheaded a chatbot implementation that ...

The fintech giant's upcoming all-in-one solution for UHNW clients and family offices combines portfolio management, ...

Discover a complete guide to CRM analytics, including types, benefits, key metrics, and software features that can help grow ...

Shares of cloud-data warehousing stock Snowflake were significantly pared down in the third quarter in favor of an ...

Salesforce Ltd. (CRM) keeps riding a wave of strong financial performance and demand.

A primary advantage of merchant services lies in their ability to ensure hassle-free transactions. With advanced technology, ...