AI 'agents' focus on customer service for large enterprises, but Salesforce forecasts extra 'bang for the buck' for smaller business.

The long relationship between integrator Preferred Technologies and YES Prep is a testament to what can be achieved through ...

Customer experience (CX) is the bedrock of brand loyalty in the retail space, and cultivating an experience customers ...

Customer segmentation can help you better engage customers and increase sales. In our guide, find out what customer ...

Trinity Industries, along with its subsidiaries, provides railcar products and services, including railcars themselves. Find ...

Boyle recognises the role of data chief has changed significantly during his time in the profession. The impact of emerging ...

Advisor technology firm Envestnet has announced enhanced custodial features on its Tamarac customer relationship management platform for advisors managing Charles Schwab accounts. The firm touted a ...

One of the main goals of CCM solutions is to ensure that communication is consistent regardless of the channel used.

Discover a complete guide to CRM analytics, including types, benefits, key metrics, and software features that can help grow ...

CHICAGO, Nov. 18, 2024 (GLOBE NEWSWIRE) -- Sprout Social (Nasdaq: SPT), an industry-leading provider of cloud-based social media management software, announced that TrustRadius has recognized their ...

The fintech giant's upcoming all-in-one solution for UHNW clients and family offices combines portfolio management, ...

The CONFIDEX H2 2024 study shows a relatively stable year without major events that could significantly impact Romania’s ...