Some stores fared better than others based on region, results show. For example, Wawa did well among customers in the South and Northeast, but QuikTrip was the superior convenience store in the ...

Consumers have been “cord-cutting” for years, dropping cable subscriptions in favor of one or more streaming subscriptions.

Think of data as the lifeblood of the company. IT, marketing, product and customer success all depend on it to understand ...

Discover 32 customer loyalty & retention statistics you can use to inform your customer engagement strategy in 2025 and ...

Learn how to build each type of loyalty, what to do for customers who show each kind of loyalty, and the business risks ...