Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

More worrying is a shift in emphasis from oversight to providing guidance to MAID practitioners (although both roles are ...

The war is heightening the salience of Shiite identity across multiple arenas at once and, in doing so, reshaping how political and military actors assess both their interests and their risks. Groups ...

The current collection marks a confident evolution, one that reflects a milestone year for the fashion house. Twenty years in ...