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Please send your questions to Miss Manners at her website, www.missmanners.com; to her email, dearmissmanners@gmail.com; or ...

In September Grace received a call which set off a chain of events that lasted less than an hour, but which continue to haunt her.

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Want to ring in more dollars on Small Business Saturday? Try bundles, hashtags, SMS, geo-targeting, and more. Get lots of ideas and examples of real-life SBS successes.