The 2024 CGGI rankings also captured some significant movements in government performance that reinforce existing global trends – most worryingly for those working in the development space, that ...

The salient obstacle is what seems like a universal compulsion to consider effectiveness only through political lenses. When government's institutions do things we approve of, we credit ...

The May survey of 2,523 adults conducted by Hart Research Associates found that young Americans age 18 to 32 give the government more positive performance ratings and more strongly favor a ...

While experts agree that performance ratings in the federal government are inflated, the federal government’s HR agency’s ...

In August 1993, President Bill Clinton signed the Government Performance and Results Act, a pioneering piece of legislation that required federal agencies to create strategic plans, set annual ...

Making government more productive should not be divisive politically. Everyone has an interest in squeezing more performance out of each taxpayer dollar. Yet the Pew Research Center finds that ...

Making a strong business case for modernisation is critical. Legacy systems increase operational costs, drain resources, and delay service delivery. Modern infrastructure, on the other hand, can ...

A comms reform plan for the policy tragic: transparent decisions, KPI dashboards, and an actual appeals process.

2. The primary performance measure of the Department of Tourism and Marketing (T&M) is the annual increase in rooms and meals tax revenues. This assumes that growth in revenue is due to T&M spending.

Performance audits measure effectiveness, not just compliance, ... The state auditor’s office reports that since the Local Government Performance Center opened in June 2012, ...

Report from Teresita Perez and Reece Rushing shows how initiatives like CitiStat can increase government accountability and transparency. When Martin O’Malley took over as Baltimore mayor in ...