Kevin Evers Horacio Falcão and Thomas Wiegelmann Paul Ingram A roundup of Harvard Business Review’s most popular ideas and advice.

One such tool is a CRM, which can help streamline customer relationship management (CRM) processes, generate and manage leads, boost existing client relationships and ultimately increase your ...

Commissions do not affect our editors' opinions or evaluations. SMBs in many industries use customer relationship management (CRM) software to track leads and contact interactions, manage contacts ...

Gainsight is one of the twenty firms that will be on the Slack AI Agents & Assistants Marketplace. According to Gartner’s 2024 Magic Quadrant for ...

People-pleasing, or putting other's needs before your own, may seem like a positive trait. But people pleasers don't recognize their emotional needs and, deep down, don't think they are important ...

From corporate finance, industrial organization, and international business, to markets, competition, and government regulation, HBS doctoral students in Business Economics delve into some of the most ...

A new book by the journalist Katherine Stewart finds a far-right movement seething in resentment, suspicious of reason and determined to dominate at all costs. By Jennifer Szalai Plenty of ...

Plenty of classics made the list, as did books that capture particular, personal slices of New York. By Juliana Barbassa and Jennifer Harlan The Ukrainian writer Victoria Amelina compiled ...

When Qantas pilots have to start worrying about the threat of potshots from Chinese warships, the stabilisation in ties has reached its limits. Australia’s second-biggest real estate platform ...

Feb 19 | A restaurant in the former home of Boomtown Biscuits and Whiskey is closing its doors for good. We talked to… Feb 19 | Truepoint Wealth Counsel has increased its shareholder group by ...

The Kirkwood School District was previously sued for separating teachers into racial affinity groups. ‘You know, I wanted to find somebody smarter than him. I searched all over. I just couldn ...