Consumer spending is by far the largest contributor to economic growth, and the degree to which buyers are satisfied or ...

The Brand Vitality Meter solution is designed to help retailers optimize staffing, displays and products for greatest shopper ...

Creating an excellent customer experience requires adopting a people-centric approach to business decisions and actions.

“There’s a profound disconnect between gen AI’s potential and our ability to measure it,” warns ... while higher customer satisfaction signals long-term brand loyalty.

Dubai: The Roads and Transport Authority (RTA) has unveiled a series of innovative measures designed to enhance the overall ...

Sinch’s integration with SAP Emarsys offers a flexible solution that allows brands to tailor messaging to each customer’s ...

IAC Inc (IAC) reports improved profitability and explores Angi spin-off amid strong digital advertising performance.

Despite slipping downward a few points compared to last year, GMC is still rated as comfortably above average in the J.D. Power 2024 U.S. Sales Satisfaction Index Study, showing that the brand ...

Impact Measurement Shakri ... of a monthly operational index covering both vehicle and driver cleanliness and tracking ...

Dubai’s Roads and Transport Authority (RTA) has launched a series of initiatives and measures aimed at enhancing taxi service ...

Some 36% of small businesses have seen their premiums increase since 2023, according to J.D. Power's 2024 U.S. Small Commercial Insurance Study, which surveyed customer satisfaction among business ...

which measures general life satisfaction. The index, released yesterday, consists of 28 indicators - measuring young people's relationship or stance with different factors in their lives ...