Artificial intelligence-powered customer service platform provider FrontApp Inc. today announced it has acquired AI-powered ...

Intel continues to trade at appealing valuation levels with markets pricing in its book value at par under what most of its ...

Guidewire introduces Las Leñas release to help streamline claims management and increase agility across the insurance lifecycle NASHVILLE ...

Guidewire outlines its vision for how modern core platforms will unlock a new era of efficiency and effectiveness in P&C insurance at Connections.

Additional Findings: Survey Insights: Agent satisfaction improves when the primary focus is on customer-centric metrics like customer satisfaction (CSAT) and first-call resolution (FCR) rather than ...

It is important to evolve from relying solely on NPS results. While it is a valuable tool, it is better to take a more ...

Instead, they produced a culture of dependency in which political connections trump customer satisfaction. The same pattern ...

Mcdonalds Holdings Company Japan ( ($MDNDF) ) has released its Q3 earnings. Here is a breakdown of the information Mcdonalds ...

PETALING JAYA: Chip giant Intel Corp is said to have partially paused its new chip-packaging and testing project in Penang, which is a part of the US$7bil investment announced three years ago.

We are partnering with Intel-based data centers to establish CloudFirst’s technical infrastructure across multiple data centers. These partnerships will allow us to leverage our enterprise IBM Power ...

Intel will lose its spot in the Dow Jones Industrial Average after a 25-year run to Nvidia, S&P Dow Jones Indices said on Friday, the latest blow to the struggling chipmaker that was among the ...