The break, which occurred around 6:15 a.m., left 13 customers without water and others in the area are experiencing low water pressure.

While the sun helped soften up some of the snow and ice, all of the wet surfaces are in the middle of a refreeze.

A resident named Peggy, who’s lived in the neighborhood for 72 years, was walking to the Geresbeck’s Food Market to pick up ...

The loss of water pressure is due to the quick rerouting of water services from the City of Richmond’s water facility ...