The high street bank has spoken out to clarify the text messages and shed light whether it is a scam or real message, after concerned customers reached out.

Lloyds Bank has warned about an important four-digit code that customers should look out for.

They said they had been a Platinum Credit Card customer since March 2024 and previously had a £2,500 limit. They fumed: "Used it, always paid on time. Today, you cut my limit to £75. My Experian score is excellent, yet you won’t even give me a reason."

Britain's Lloyds Banking Group said on Monday that some of its customers were affected by an outage preventing them from making or receiving payments, after hundreds of customers reported problems with the service.

Lloyds Bank and Halifax customers have become the latest to be hit by problems with their banking app after issues with Barclays over the weekend. Customers of both companies – which are both part of the Lloyds Banking Group – reported issues with their banking apps this morning,

It will close 61 Lloyds, 61 Halifax and 14 Bank of Scotland branches between May this year and March 2026 - the banking giant has not confirmed which bank branches will be affected in this round of cl

Lloyds Bank and Halifax customers reported issues with payments on Monday morning, in the latest service issue to hit the sector.