Senior leaders are likely to be a consumer of statistics calculated by their direct reports to help them make informed ...

Find new ideas and classic advice on strategy, innovation and leadership, for global leaders from the world's best business ...

While serendipity—finding something of value when you aren’t looking for it—might seem like pure luck, it’s actually a repeatable process that can drive breakthrough innovation. By helping your team ...

The higher you rise in an organization, the more your success depends on delivering results through people who don’t report ...

Find new ideas and classic advice on strategy, innovation and leadership, for global leaders from the world's best business and management experts.

Given how effective AI is at mimicking human writing, it should come as no surprise that CEOs are experimenting with using it to draft personal messages. Harvard Business School research from 2018 ...

Not long ago, “going viral” was the gold standard for marketers. A viral campaign meant unprecedented reach, engagement, and brand awareness. The 2012 “Dumb Ways to Die” campaign by Metro ...

Since the late 1990s, more than 30 million people have benefited from a corrective eye surgery procedure called LASIK. Before the advent of LASIK, surgeons used a scalpel to cut into the cornea.

AI-powered chatbots are becoming the new standard for managing product inquiries, complaints, and refunds—interactions critical to customer satisfaction, brand perception, and sales. According ...