Bob Jordan, the Southwest Airlines CEO, has had a complicated year. He weathered the furor over Southwest's policy change ending free checked bags for many customers. He dealt with additional customer ...

Hyatt Hotels confirmed to DailyMail.com that its cutting US staffers from its customer service department. The company is ...

Harvard University and the Trump administration have restarted talks to potentially settle the acrimonious dispute that led ...

A Southwest Airlines plane flying to Denver on Sunday was struck by lightning upon its descent as storms plagued the area over Memorial Day weekend. Southwest Flight 168 was approaching Denver ...

Herb Kelleher, the charismatic, happy-go-lucky Southwest Airlines co-founder and CEO with a penchant for drinking Wild Turkey like water, died in 2019. He was well-loved at Southwest Airlines. He ...

Jobless Claims Dip as Layoff Uncertainty Lingers. The Labor Department said 227,000 people applied for unemployment benefits last week, ... Southwest Airlines and Facebook parent company Meta.

Southwest Airlines' baggage policy is changing. The Bags Fly Free program ends for flights purchased on or after May 28, 2025. The cost of checked bags under the new policy has not yet been announced.

Southwest Airlines has experienced a lot of changes this year, and there's a few things Minnesotans need to know. In July 2024, the airlines said it will ditch its open seating policy for assigned ...

Southwest Airlines will begin charging for checked bags for most fares starting May 28, 2025. The change affects passengers flying on Basic, Wanna Get Away Plus and Anytime fares.

Southwest Airlines is revamping its fare bundles with four new tiers: Choice Extra, Choice Preferred, Choice, and Basic. These new fares offer varying levels of perks, including early boarding ...

Southwest Airlines is revamping its fare bundles, introducing Choice Extra, Choice Preferred, Choice, and Basic options. Changes include new baggage fees and the end of open seating, starting in 2026.