UnitedHealthcare has agreed to a $2.5 million settlement in a class action lawsuit affecting just over 12,000 individuals.

In yet a third setback for the FCC since the Supreme Court’s Loper Bright opinion eliminating Chevron deference, the 11th Circuit last Friday ...

Last week, the U.S. Court of Appeals for the Third Circuit issued an opinion denying class certification in a case under the ...

Violating the Telephone Consumer Protection Act (TCPA) is always dangerous. The TCPA governs most forms of telephone outreach ...

Mortgage lenders that buy leads online through comparison shopping sites can avoid the Federal Communications Commission (FCC) restrictions on robocalls and texts through “one-to-one consent” that was ...

Telemarketing calls made using regulated technology that are made without prior express written consent violate the TCPA. Period. Just as Easyrest Adjustable Sleep Systems. In Slate v. Healthy Spirit, ...

An appeals court vacated the portion of the TCPA that required new robocall and robotext consent rules and remanded the issue back to the FCC.

Alvaria, a global leader in enterprise-scale customer experience (CX) solutions, today announced a strategic partnership with UJET, Inc., a leading provider of AI-powered cloud contact center ...