Most sales training starts with a decision: “Let’s run a value module.” “Let’s do negotiation next.” But what if that’s not what your team actually needs? What if the real issue is discovery? Or trust? Or reps talking at the buyer? Reps can’t always tell you what’s wrong. And if we skip diagnosis, we risk training to symptoms, not the root cause. That’s where AI can help. By analyzing real calls, we uncover real gaps in seconds, so you can train with confidence, not guesswork. #salestraining #sa

Everytime… When I was meeting something new and they asked, “Oh, what do you do?” I used to say “Oh, I'm a trainer and a keynote speaker.” NOW I flip the pronoun. It takes a little while to do, but you'll find in every aspect of your life, it helps you to stay more customer-focused. #sales #heartandsell #salestraining | Shari Levitin Group

People are more alike than they are different…regardless of what we think. And we can't change somebody's top life priorities in a sales conversation… BUT, what we can do is connect to build trust,ask questions to find out what their priorities are, listen to the response and then link it to our products so they'll have a brighter future. And when we do that, we're truly rehumanizing the sales process. Not only that, when we do that, I believe we're being more… And we need to BE more in order to

Empathy at Work - Mindtools