11. ServiceNow SLA Configuration with Use Cases - Live Demo
22:26
YouTubeServiceNow by Mohit Yadav
11. ServiceNow SLA Configuration with Use Cases - Live Demo
Contact us: https://www.facebook.com/SNow-Knowledge-154868872024336/ 1. How to configure SLA in ServiceNow 2. Different types of SLA 3. Use Cases and live configuration of Response and Resolution SLA. 4. Example of Retroactive Start 5. Use Cases of some concepts related to SLA 6. How to attach new SLA on change of Priority to ticket. 7. How to ...
23.2K viewsApr 28, 2018
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