The pandemic’s impact on freight loading and unloading operations led to port congestion, subsequently causing delays in dispatches and deliveries. 𝗦𝘂𝗽𝗽𝗹𝘆 𝗖𝗵𝗮𝗶𝗻 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀: The challenges within the supply chain in recent years have compelled businesses across various industries to rethink their operational strategies. This adaptation is crucial not only to ensure robust financial performance but also to retain a loyal clientele. To address the challenge of port congestion, it